Help

If there is a question you have that we did not answer, please contact us.

How does this work?
SmartFormz provides custom documents on the Internet. How? By following the steps of our Document Wizard, you are asked to fill in the information you would like included in your document. Once you have completed the questionnaire you are able to draft your document online, instantly!

The draft you see is customized based on the information that you provided. You will see customized paragraphs that are based on the answers you gave.

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How do I get my document?
After you have completed your purchase, you will have instant access to your document. You are then able to save it to your computer or to print it right from our website. (We recommend that you save it to your computer just in case you need to print it later.)

You will also get a confirmation email from us that will contain information on how to retrieve your document.

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I didn’t get my document?
SmartFormz.com offers our documents online immediately after you purchase. You are able to save or print the document right away. If you missed the download page check your email as we also send a link to your document to you.

Also, you can download your document by logging into your account here

If you still have trouble please email us and we will be happy to send your document to you.

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I didn’t get an email from you?
With the increase in “Spam emails” more and more emails are being filtered out as junk. Please check your junk box to make sure that it didn’t accidentally get sent there. Also it is vital that you provide us with the correct email when you purchase your document. If you did not get an email from us after your purchase please email us and we will be happy to help.

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I paid and didn’t get my document?
SmartFormz.com takes security very seriously; we have built our system so that when you provide your credit card on our secure order page we also ask that you confirm your information to ensure that everything is ok. You must confirm your details in order for your document to be created and your credit card to be billed, if you do not the transaction is not complete, you will not be billed but your document will not be available either.

Also please check your email (including junk and spam folders) and try logging in here.

If you completed the above steps and still cannot get your document please email us and we will send your document to you as soon as possible.

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I forgot my password
Visit our forgot password page, enter your email address and we will send you your password. You can also find your password in the email that was sent to you after your first purchase.

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Is it safe to buy online?
Yes, SmartFormz.com uses the latest security measures to ensure that not only is your credit card information protected but your personal information as well. We have invested a lot of time and money to ensure that our customers feel secure when shopping with us.

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What kind of documents are available?
We offer a variety of document in many different areas. Please visit our forms page to see everything that SmartFormz.com has to offer.

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Can you provide legal advice?
Sorry, SmartFormz.com does not provide legal advice. We only supply legal documents online. We suggest that you seek local legal advice for any specific questions that you may have.

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How do I edit my document?
You can access the edit function by logging in here. This will allow you to change the answers to your questions and create a new document.

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